Privacy Policy

Effective Date: December 16, 2025 | Last Updated: December 16, 2025

SwipePro LLC ("SwipePro," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website(s), mobile application(s), and related services (collectively, the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, including:

CategoryExamples
IdentifiersName, email address, phone number, mailing address
Account InformationUsername, password, account preferences
Business InformationBusiness name, EIN/Tax ID, business address, industry type
Financial InformationBank account details for payouts (encrypted), transaction history
Identity VerificationGovernment-issued ID, date of birth, Social Security Number (last 4 digits)
CommunicationsSupport tickets, emails, chat messages, feedback

1.2 Information Collected Automatically

When you use the Platform, we automatically collect:

CategoryExamples
Device InformationDevice type, operating system, unique device identifiers, browser type
Usage DataPages viewed, features used, time spent, click patterns
Log DataIP address, access times, referring URLs, error logs
Location DataApproximate location (city/region) derived from IP address
Crash DataCrash logs, diagnostics, performance data

1.3 Information from Third Parties

We may receive information from:

  • Payment Processors (Stripe): Transaction status, settlement information, dispute data
  • Identity Verification Services: Verification results
  • Analytics Providers: Aggregated usage statistics

2. Information We Do NOT Collect or Store

SwipePro does NOT:

  • Store full payment card numbers (handled by Payment Processors)
  • Collect biometric information (fingerprints, facial geometry, voiceprints)
  • Collect precise GPS location without explicit consent
  • Collect information from children under 18
  • Purchase personal information from data brokers

3. How We Use Your Information

PurposeLegal Basis
Operate the PlatformContract performance
Process transactionsContract performance
Provide customer supportContract performance, Legitimate interest
Verify your identityLegal obligation, Contract performance
Prevent fraud and abuseLegitimate interest, Legal obligation
Comply with legal obligationsLegal obligation
Improve and develop featuresLegitimate interest
Send transactional communicationsContract performance
Send marketing communications (with consent)Consent

4. How We Share Your Information

RecipientPurposeInformation Shared
Payment Processors (Stripe)Process payments, payouts, complianceIdentity, transaction, business data
Cloud Hosting ProvidersStore and process dataAll data (encrypted)
Analytics ProvidersUnderstand usageAggregated/anonymized usage data
Identity Verification ServicesVerify identityIdentity documents, personal data
Legal AuthoritiesComply with lawAs legally required

SwipePro does not sell, rent, or trade your personal information to third parties for monetary consideration.

5. Data Retention

Data TypeRetention PeriodReason
Account InformationDuration of account + 7 yearsLegal/tax compliance
Transaction Records7 yearsLegal/tax/regulatory requirements
Identity Verification Data5 years after verificationAML compliance
Support Communications3 years after resolutionQuality assurance, disputes
Usage/Analytics Data2 yearsProduct improvement

6. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms
  • Access controls and monitoring
  • Regular security assessments
  • Employee security training

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

  • Access and Correction: You may access and update your account information through the Platform settings or by contacting us.
  • Account Deletion: You may request deletion of your account by contacting admin@swipeproapp.com.
  • Marketing Opt-Out: Click "unsubscribe" in any marketing email, disable push notifications in device settings, or text STOP to cancel SMS.
  • Data Portability: You may request a copy of your personal information in a portable format.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to Know: Request disclosure of categories and specific pieces of personal information collected
  • Right to Delete: Request deletion of your personal information
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out of Sale/Sharing: We do not sell personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your rights, email: admin@swipeproapp.com with subject line "California Privacy Request"

9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Platform with an updated "Last Updated" date. Material changes may be communicated via email notification or in-app notification. Your continued use of the Platform after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SwipePro LLC

Email: admin@swipeproapp.com

Response Time: We aim to respond to all inquiries within 10 business days.

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.